Developing and implementing shared care protocols
A shared care protocol reflects the shared desire to combine medical, caregiver, and medical social expertise to better manage a situation concerning one or more acute or chronic illnesses. It responds to a multidisciplinary issue identified by a team, within a healthcare facility or in an area. It takes patient experience into account and may pay particular attention to informal caregivers. Shared care protocols are a natural support for teamwork.
They consolidate coordinated work when they:
- rely on the experience and expertise of the professionals concerned,
- consider current literature data,
- formalise and harmonise existing practices,
- propose avenues for advancement, through new services or new roles,
- provide support and security for caregivers,
- can be easily consulted during care,
- conceive of care and "taking care" as a single concept,
- can be accompanied by financial valuations and resources that are appropriate to their use,
- are regularly updated in light of feedback,
- are part of the quality process of care teams.