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Healthcare Quality and Safety Indicators

Web page - Posted on Feb 07 2019


HAS works in conjunction with health professionals, users of the healthcare system and patients to develop health care quality and safety indicators (QSI). The indicators assess the process or the outcome of care. They are set up to be used by healthcare organisations as quality improvement tools.

Objectives and uses

QSIs developed for internal quality management by healthcare organisations are also used:

  • in the accreditation program of healthcare organisations;
  • for public reporting, on the website Scope Santé;
  • to help the reporting and steering of interventional policies at national and regional level;
  • as financial incentives for quality improvement programmes.


The validation criterions for process indicators are:

  • Clinical relevance
  • Feasibility
  • Ability to result in healthcare improvement
  • Metrologic qualities

> To learn more about the validation criterions for process indicators

In short, healthcare organisations submit requested data via a secure platform. In exchange, they have access to individual and comparative results. National results per indicator are published onto the HAS website and results per organization are published on Scope Sante.

Data sources: patient records or ad hoc surveys and administrative databases. 

HAS quality and safety indicators

Data from patient medical records

  • Quality of the patient record - Applicable to medicine, surgery  and obstetrics; follow-up and rehabilitation care, psychiatry and home care hospitalisation 2019
  • Day surgery 2019
  • Quality of anaesthesia record 2018 - withdrawn
  • Multidisciplinary team meeting in oncology 2018 - withdrawn
  • Prevention and care of postpartum haemorrhage 2017 - withdrawn
  • Initial care of stroke 2017 
  • Care quality of chronic haemodialysis patients 2017 -> brochure  - withdrawn
  • Pre-operative care  for bariatric surgery in adults 2017
  • In-hospital care of myocardial infarction 2015  - withdrawn
    • Myocardial Infarction indicators at discharge 2015  - withdrawn
    • Indicators acute coronary syndromes with ST segment elevation 2015 - withdrawn
  • Radiology requisitions quality 2014 - withdrawn

Data from healthcare organisation questionnaire

  • Care related infections 2019

Data from patient questionnaire

  • Satisfaction/Experience of patients hospitalised in medicine, surgery and obstetrics 2019
  • Satisfaction/Experience of patients hospitalised in day surgery 2019

Data from medico-administrative database 

  • Deep vein thrombosis and pulmonary embolism after total hip or knee replacement 2019
  • 30 day post-myocardial infarction mortality 2019
  • Surgical site infection after total hip or knee replacement 2018
  • Readmission after day surgery 2018